Privacy Policy

Last updated: July 31, 2026

ChinaChiller.com (“ChinaChiller,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website or contact us through an inquiry form, email, WhatsApp, Facebook form, or other communication channels.

1. Information We Collect

We may collect the following information when you contact us or submit an inquiry:

• Your name
• Company name (if provided)
• Email address
• Phone number or WhatsApp number
• Country or location
• Product inquiry details
• Photos, files, or other information you choose to send us

We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device type, pages visited, time and date of your visit, and cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to respond to your inquiries, provide product quotations, recommend suitable equipment, follow up on your request, improve our website and service, and comply with legal or regulatory obligations.

3. How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary:

• With service providers that help us operate our website, email system, hosting, analytics, or communication tools
• With logistics, payment, or other business partners if needed to complete your request or order
• When required by law, regulation, court order, or government request
• To protect our rights, property, users, or business operations

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to help our website function properly, understand website traffic, and improve the user experience. You can usually disable cookies in your browser settings, but some parts of the website may not work properly if you do so.

5. Data Retention

We keep personal information only for as long as necessary to respond to your inquiry, maintain business records, comply with legal requirements, and support legitimate business purposes.

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

7. International Transfers

Because our business may work with customers and service providers in different countries, your information may be processed or stored outside your country of residence.

8. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to request access to the personal information we hold about you, request correction or deletion of your information, ask us to stop contacting you, or withdraw consent where consent is the legal basis for processing.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date above.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: liup88788@gmail.com
Website: https://chinachiller.com